Continuous technical support

Its hotline provides remote technical support and/or activates a deployment on-site.

Our daily challenge is to achieve:

Through four activities we offer long-term maintenance packages to third parties for all types of vessels:

Maintenance engineering: optimised management

• An initial definition of maintenance and its evolutions
• An analysis of the reliability of installations
• Adaptation to the type of ship and its use
• A search for ways of increasing reliability or reducing costs
• The introduction of new equipment
• Obsolescence management
• Monitoring

Example of completed project:

CNN MCO managed the upgrading of the fuel oil supply system at sea system on the naval tanker La Somme.

Technical management: defining, planning and supervising the works

• Drawing up the list of dry docking works
• Works specification
• Supply of spare parts
• Planning, safety management
• On-site monitoring of works and management of subcontractors
• Acceptance and commissioning
• Rules and class survey monitoring (BV, Lloyds…)
• Real-time reporting

Completed project:

CNN MCO completed the major dry docking of the naval tanker La Somme, which involved 120 sub-contractors.

Supply spare parts, sourcing

• Identify technical parts
• Global dealing
• Quality control
• Acceptance, packing, transport
• Adapted delivery rate

Completed project:

CNN MCO sourced 9,500 parts references from over 500 suppliers in 2015.

Ship’s crew assistance

• Training
• Data analysis
• 24-hour hotline with an internal network of multi-speciality experts

Completed project:

CNN MCO provides ongoing training for crews in the use of computer-assisted maintenance management and monitoring software.